Terms & Conditions

Terms & Conditions

Effective Date: September 18, 2026

Acceptance of Terms

Acceptance of Terms

By accessing or using AVNO’s website or services, users agree to these Terms & Conditions.

Services

Services

AVNO provides technology that helps businesses manage customer communications, including phone interactions, appointment scheduling, service-request handling, and related automated communications.

SMS Messaging Terms

SMS Messaging Terms

Users may provide affirmative verbal consent to receive transactional SMS communications during a phone call with an AVNO-powered phone assistant. Users who provide affirmative consent may receive transactional messages related to service requests, appointments, scheduling, urgent-service requests, and related follow-up communications. SMS consent is voluntary. The caller may accept or decline SMS communications. Declining SMS consent does not prevent the caller from continuing the call, requesting service, scheduling an appointment, or purchasing or receiving services. Message frequency varies depending on the user’s service request and interactions. Message and data rates may apply. Users may reply STOP at any time to opt out of further SMS communications. Users may reply HELP for assistance. After opting out, additional SMS messages will not be sent unless the user subsequently opts in again. Carriers are not liable for delayed or undelivered messages.

User Responsibilities

User Responsibilities

Users agree to provide accurate information and not misuse AVNO’s website, communications systems, or services.

Availability

Availability

AVNO strives to provide reliable services but does not guarantee that the website, communications, scheduling functionality, or other services will always be uninterrupted or error-free.

Third-Party Services

Third-Party Services

AVNO may rely on third-party service providers and platforms to provide portions of its services. Use of those services may also be subject to the applicable provider’s terms.

Limitation of Liability

Limitation of Liability

To the maximum extent permitted by applicable law, AVNO will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or services.

Changes to These Terms

Changes to These Terms

AVNO may update these Terms periodically. Updated terms will be posted on this page with an updated effective date.

Contact

Contact

For questions regarding these Terms & Conditions, use the contact information provided on the AVNO website.